Will you work on my copyrighted video?
If you are the copyright holder, yes. Or, if you can get the written
permission from the copyright holder, then yes, we can help you.
Otherwise, the threat of legal prosecution prevents us from being able
to work on copyrighted material. Sorry.
Unfortunately, video tapes
have a limited lifespan. They
won't last forever. Video tapes degrade whether you play them
or not. Video on
tape also degrades in quality every time you play them, due to friction
between the VCR head and the tape.
evidence suggests that DVD-R
media may last 5 ~ 15 years. Some people claim as low as 2 ~
5 years. This was not known when DVD-R media first became
popular. We were told to believe they might last 100 years.
Because of newer evidence, we recommend that you make duplicate
copies on different media to preserve your important videos.
#1: Copy your important DVD's to a computer hard drive.
That way your video will be saved in two places: on your
DVD and on your hard drive. Do not throw the DVD's away!
Keep both as a redundant backup system.
#2: Every 5 years, make a copy of your DVD-R's to a new set of
DVD-R's. Your older set could be then considered a backup and
your new set would be the new "original".
Suggestion #3: Put one copy at a different address from the other
copy. For example: one copy at home and another copy at one
of the following suggested places:
a relative's house
your work place
your copies in different places protects you from the devastation of a
house fire or other disaster that could wipe out your only copy of your
videos. If you have a backup at another location, your videos
will be safe.
If these suggestions are followed, your media could last forever.
When you insert the DVD
into your player, the first thing you see on
your TV is the menu. The menu tells you what videos are on the DVD. The
chapters are locations in the video that you can jump to at any time.
If you do not specify where you want your chapters, we will use our
Will the DVD play in my specific DVD player? There are different DVD
formats. We record your video onto the DVD-R
format, which plays on most modern DVD players. If your DVD player is
old, you may want to check to make sure it plays DVD-R format. About
85% of existing drives and players can play DVD-R. Almost all DVD
players manufactured in 2003 or later can play this format.
Every DVD we make has
high quality requirements. We test each DVD we
make on two different DVD players to check the quality of video. First
we test it on a DVD player connected to one of our computers. Next, we
test the DVD on a standalone player connected to a TV. The DVD's we
make must play correctly on both systems before we send them to you.
If you have trouble
playing our DVD's on your player, it may be due to a compatibility
problem with your specific player. It's usually the older players that
are not compatible. Not all players and drives can read DVD-R format.
The basic problem is that DVD-R has a different reflectivity than
pressed discs (the pre-recorded kind you buy in a store), and not all
players have been correctly designed to read them. The DVD's
make will most likely play in your hardware. The newer your
hardware is, the better success you will have.
Do you convert videos so I can put video on my web site? Yes, we can convert your
video to a format you can use on your website, such as the WMV format
(Windows Streaming Video).
Q: What is PAL and
NTSC? Can you transfer both formats? PAL and NTSC are video
standards. NTSC is the accepted format in the
United States and Japan. PAL is used in other countries, including
We can now transfer both
PAL and NTSC formats for the popular video types: